Propane adapters/Evike = bad customer service

Discussion of GBB (gas blowback) replicas.

Postby G36 FTW » Wed Jun 02, 2010 10:22 pm

I'm just gunna add my $.02 to the pot of boiling water...

Evike "claims" to be experienceing "shipping delays" (although the exact reason was not stated)...

This email was received 4 days after I inquired about the long processing time. It took them 2 weeks to ship the order out, and one day for UPS to deliver it by ground... Sigh...


Email from evike customer serivice:
......................................................

Dear Customer,

There is currently a minor delay going on in the shipping center. We are working very hard to get all our customers order to be shipped as promptly as possible. Thank you for being patient.

Thank you for Airsofting and thank you for shopping with Evike.com!

Caesar | Customer services | Evike.com Inc.
136 S. San Gabriel Blvd
San Gabriel CA 91776
Tel: (626) 286-0360
Fax: (626) 285-8622

Email: sales@evike.com
Web: www.evike.com

Our business hours are Monday through Friday 11am-6pm PST.
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Postby Partiro » Thu Jun 03, 2010 6:33 pm

G36 FTW wrote:I'm just gunna add my $.02 to the pot of boiling water...

Evike "claims" to be experienceing "shipping delays" (although the exact reason was not stated)...

This email was received 4 days after I inquired about the long processing time. It took them 2 weeks to ship the order out, and one day for UPS to deliver it by ground... Sigh...




Alright its Thursday, I ordered Sunday of last week and I did not get my stuff yet. They decided to go cheap and send it USPS because my MATCH mags were out of stock. I went for a refund and USPS said they received shipping info on Tuesday. They have yet given it to USPS to ship it yet and it still is staying at the current state. It will not come Friday for it has not shipped yet. It will also not come until probably next week because its not sent to USPS yet.

I paid over $10 because I forgot to use the freeship code for shipping yes this is my own fault. They would not refund my shipping for the magazines even though they did not have them in the first place to ship. What did they ship invisible air magazines that cost over $10 to ship? I am sure my propane adapter that has yet been sent to USPS does not cost over $10 to ship from California to Oregon.
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Postby Jester316 » Thu Jun 03, 2010 7:33 pm

HEAT wrote:
G36 FTW wrote:I'm just gunna add my $.02 to the pot of boiling water...

Evike "claims" to be experienceing "shipping delays" (although the exact reason was not stated)...

This email was received 4 days after I inquired about the long processing time. It took them 2 weeks to ship the order out, and one day for UPS to deliver it by ground... Sigh...




Alright its Thursday, I ordered Sunday of last week and I did not get my stuff yet. They decided to go cheap and send it USPS because my MATCH mags were out of stock. I went for a refund and USPS said they received shipping info on Tuesday. They have yet given it to USPS to ship it yet and it still is staying at the current state. It will not come Friday for it has not shipped yet. It will also not come until probably next week because its not sent to USPS yet.

I paid over $10 because I forgot to use the freeship code for shipping yes this is my own fault. They would not refund my shipping for the magazines even though they did not have them in the first place to ship. What did they ship invisible air magazines that cost over $10 to ship? I am sure my propane adapter that has yet been sent to USPS does not cost over $10 to ship from California to Oregon.



Wow, you're package hasn't shown up yet, and you are bitching. Just shut the shazaam up and wait quietly.

NO ONE CARES ABOUT YOUR WHINING LITTLE phony pony FEST! IF YOU ARE UNHAPPY WITH YOUR SERVICE, CANCEL YOUR ORDER. STOP BITCHING TO US! ALL OF US HAVE GONE THROUGH THIS, AND NO ONE HAS BITCHED MORE THEN YOU. IT IS YOUR FAULT FOR NOT CHECKING WITH EVIKE IN REGARDS TO THE IN STOCK/OUT OF STOCK. IT IS YOUR FAULT FOR NOT BUYING LOCALLY*. YOU ARE AN IMPATIENT LITTLE shazaam WHO CAN'T STAND TO NOT GET WHAT YOU WANT RIGHT THE shazaam NOW. NO ONE IS SYMPATHETIC TO YOU, AND NO ONE CARES.





*Yes, AONW doesn't have the magazines you wanted, but they are a KWA distributor, and probably could have ordered them for you.
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Postby Octose » Thu Jun 03, 2010 7:45 pm

I actually called the RMA department last week because I had store credit that I wanted to use up. I purchased a Magnifier and the man talking to me told me that there whole system has been down. I called the next day and spoke to the same guy, he said it was still down but that I could just give him the model ID and he would get it out ASAP. It shipped out 4 days later. I think they are backed up as a lot of orders are going out aswell as there might still be some technical issues with Evike's system. Just calm down and wait, It took ASGI 4 weeks for me to get my stuff during Christmas (and everything was in stock)
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Postby Mike a.k.a. Pocahontas » Thu Jun 03, 2010 8:51 pm

Caffeine and Rage wrote:I would recommend the Airsoft Innovations. Even though it's plastic/nylon, it's the best one, in my opinion. MadBull would be second, but stay away from the Sapien Arms if you can.


seconded. i originally bought the green Sapien Arms adapter and it was broken after the fifth mag fill. however for some of the gas revolvers, the Sapien Arms adapter is needed because it fits better or something. i know Kendo uses the Sapien Arms adapter but he is constantly buying them, it seems.

long story short: Airsoft Innovations FTW
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